Help from the team
A hand when
you need it.
Questions about your account, your restaurant workspace or the ChatGPT plugin? Tell us where you got stuck.
Write to us
team@chefshub.cloudEmail the team opens your email app. Your message is sent when you choose Send there.
Before you write
Find your next step.
Sign-in & invitations
Use the email address your restaurant invited. If you can sign in but cannot see your restaurant, ask its manager to check your invitation and access.
Open sign-inReset your passwordStill locked out? You can email us without signing in.
Chef’s Hub in ChatGPT
Check that you are using the ChatGPT account with access to the plugin and that it is installed. A copied plugin link does not by itself grant access.
If it opens but cannot read your shift, check your Chef’s Hub connection and restaurant permissions. Email us the exact error, the plugin version if shown, and whether the problem happens before or after connecting.
Something in your workspace
For a missing record, an unexpected total or a page that will not load, tell us which workspace, date and restaurant are affected. Include any error shown on screen.
Signed in already? Open your profile menu and choose Support & help to use the in-app support conversation.
Privacy & account requests
For records controlled by your employer or restaurant, contact its administrator first. For platform privacy questions or help with your account, email the team and describe your request.
Read the privacy noticeAccount deletion optionsYou do not need a Chef’s Hub account to contact the team.